Wayfellow

Design notes

A few small decisions, and why we made them. We borrowed from research where we could, and we might still be wrong.

Why does the driver's phone stay quiet?

A buzzing phone is a bad co-pilot. Passengers get the prompts, the driver gets a quiet glance, and only help and regroup get through. Driving-safety guidance also suggests a 15-minute break about every two hours, so we plan them in. This is a safety-first choice, not the result of one study.

How sure are we? Safety guidance

Why only about three options?

The famous jam study found shoppers shown 24 options were about ten times less likely to buy than those shown 6. Later reviews say it depends on the situation. So we keep it to about three and tuck the rest behind More.

How sure are we? Study, context matters

Why one anchor a day?

Many travel writers suggest one main activity a day with room around it, and a lighter day on longer trips. It's mostly practical advice, not hard science, so it's a default you can change.

How sure are we? Practitioner advice

Why can the crew swipe, and why is it private?

In one Klook survey of 2,725 travelers, planning was the least thanked favor. Company surveys deserve care, but the pattern felt true. So the crew taste-tests stops privately, and the recap thanks the planner.

How sure are we? Company survey, read with care

Why does the road line grow?

More people, one road. There's no study behind this one. It's just something we like.

How sure are we? Our own taste

Why do we say unknown?

A confident wrong answer about opening hours is worse than an honest unknown. Every fact shows where it came from.

How sure are we? Design principle

What we're still testing

Whether three options is right for road trips, whether swiping beats chatting, and how much planning help is too much. We'll learn more from real trips.

Sources

  • National Safety Council guidance on driving breaks, as repeated by safety sources
  • Iyengar and Lepper, 2000 (the jam study) and a later review by Scheibehenne and colleagues, 2015
  • A Klook survey of 2,725 travelers across 10 markets, as reported by news outlets
  • Practitioner travel-planning guides

Tell us what's off.